Privacy and cookies

Who is responsible

Native Striders Lda, tax number 518300161, Startup Leiria, Rua da Carvalha 570, 2400-441 Leiria, Portugal, is responsible for personal data processed through this website. Contact hello@nativestride.io for privacy requests.

Contact requests

We process the name, work email, phone number, company, website and information you provide to respond to enquiries and prepare requested assessments or proposals. This processing is necessary to take steps at your request before entering a contract or, for general business enquiries, for our legitimate interest in responding to correspondence. Required fields are identified in the form; without them we may be unable to handle the request.

CRM and business relationships

We may organise contact details, enquiry and proposal history, business interests and service records in a customer relationship management system (CRM). We use this information to follow up requests, manage commercial relationships and coordinate our team’s work. The legal basis is pre-contractual steps requested by you, performance of a contract or our legitimate interest in managing business correspondence and relationships, as applicable. Recording a contact in the CRM does not automatically subscribe that person to marketing.

Email marketing

With your optional consent, we may use your contact details and stated interests to send news, content and offers by email, and organise relevant communication segments in our CRM or email-marketing platform. You can unsubscribe using the link in our marketing emails or contact hello@nativestride.io. Withdrawal does not prevent us from responding to requests or sending messages necessary to provide an agreed service.

Advertising and CRM audiences

With the relevant consent, we may use online advertising platforms for remarketing, campaign measurement and personalised advertising. This includes matching authorised CRM contacts with platform users to create advertising audiences, exclude contacts from campaigns or reach similar audiences. Matching may involve sharing email addresses or phone numbers transformed by hashing; these remain personal data and are not anonymous. Cookie-based advertising follows your advertising preferences in the consent manager. Use of CRM contact details for advertising audiences requires a specific, optional choice for that purpose. You may withdraw either choice at any time; for CRM audiences, contact hello@nativestride.io so that we can stop further use and request removal from the relevant lists.

Service providers

We use providers of website hosting and IT infrastructure, email, data storage, contact management and email marketing to support the purposes described in this policy. Authorised staff and providers processing data on our behalf may access only the information needed for their work, subject to confidentiality and applicable data-protection arrangements. With specific consent, contact details may also be shared with online advertising platforms for the audience purposes described above. Information about international processing is provided below.

Cookies and measurement

The consent manager is hosted on this website and stores your choices in your browser’s local storage. Necessary preference storage is enabled. Analytics tools measure visits, website usage and successful contact requests only after your analytics consent. Advertising tools support campaign measurement and remarketing only after your consent for the relevant advertising provider. These tools remain inactive if you reject the corresponding optional category. You can change or withdraw your choices through “Cookie preferences” in the footer.

How long we keep information

We retain enquiries and proposals for as long as needed to handle the request and any related pre-contractual steps. If a proposal is not accepted, we may retain contact details and the necessary business history where justified by our legitimate interest in maintaining a professional relationship, taking account of ongoing discussions, agreed follow-up and your reasonable expectations. When that purpose ends, the data are erased or anonymised, unless retention is necessary to comply with a legal obligation or establish, exercise or defend legal claims. For contractual relationships, we retain the records needed to provide the service and, afterwards, for applicable legal retention periods or as necessary for those claims. These criteria also apply to CRM records. Marketing and CRM audience data are used only while the relevant consent remains valid and the data remain necessary for that purpose; when consent is withdrawn, we stop that use and remove the contact from the relevant active lists. A minimal suppression record may be retained to respect your objection. Cookie preferences remain in browser storage until cleared or replaced when we request a new choice.

International processing

Our hosting, email, CRM, email-marketing and advertising providers may process information outside the European Economic Area. Where required, transfers must use an applicable adequacy decision or safeguards such as the European Commission’s standard contractual clauses. Contact us for information about the safeguards applying to your data.

Your rights

Subject to the conditions in applicable law, you may request access, correction, erasure, restriction or portability of your data, and object to processing based on legitimate interests or direct marketing. You can withdraw consent without affecting the lawfulness of earlier processing. Contact hello@nativestride.io. You may also complain to Portugal’s data protection authority, CNPD (www.cnpd.pt), or your local supervisory authority. We do not make solely automated decisions producing legal or similarly significant effects through this website.

Optional services on this website

You can allow or refuse each service in cookie preferences. Advertising permission is separate from embedded-video permission and marketing emails.

Google Analytics — Measures visits, website usage and completed contact requests.

Meta — Facebook / Instagram — Allows campaign measurement, personalised ads and remarketing on Facebook and Instagram. Does not authorise marketing emails.